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Stop billing services
with WhatsApp group photos.

The water tank cleaning, the generator maintenance, the facade inspection: the service happens, but the evidence behind the billing, the building's compliance and the insurance claim sits in loose photos, with no reliable date and no location. uInspect runs every service inspection through a single track, from request to audited report, with photos dated and geotagged at the source and a chain of custody per piece of evidence. You close the billing against deductions, defend the building report under expert scrutiny and file the claim with evidence of presence in hand. It is the evidence layer of the service, not another work order app.

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Field inspection in the Facilities and Building Maintenance industry with uInspect.
Facilities and Building Maintenance: the same inspection platform, shaped around the industry's pain.
Today's black box

Each party looks at the same service and sees a different condition.

The crew finishes the service and sends a before-and-after photo on WhatsApp, with no reliable date and no location.

At the monthly billing, proof is missing and repeated photos recycled from previous months abound, and the client's deduction arrives with no way to contest it.

The mandatory building report becomes a PDF assembled in Word, from memory, with gallery photos with no trace of which building, which date and which point.

The damage in the common area dries before the insurer's inspector arrives, and the claim is born fragile.

The inspection flow

From the call to the report, everything runs through uInspect

The call comes in through the dashboard or the work order system. The inspection happens on site, in the machine room offline or live by video. At the end, an audited report with photos at the coordinates and acceptance signed in the field.

The request comes in The evidence goes out The inspection happens
Call dashboardper site and service
Call by emailopens the request
CMMS APIREST and webhooks
u uInspect OrchestratesProvesDocuments
Technician in the fieldin the machine room
Remote Inspectiondamage live
Self-Inspectionby the caretaker on site
Audited building reportchain of custody
Geotagged photoGPS, date and time
Signed acceptancetechnician and representative
Billing provenagainst deductions
How it works

From request to auditable report.

  1. 1 The request drops into the technician's app, already with the site, the service and the report template.
  2. 2 The inspection happens on site even offline, in the machine room, capturing photo, video and audio with GPS, date, time and origin recorded on the image.
  3. 3 The service acceptance is signed in the app by the technician and, when the contract requires, by the building's representative, and the evidence stays dated, located and attributed.
  4. 4 The auditable report goes out on completion, with a chain of custody per piece of evidence, ready for the billing, the compliance file and the claim's defense.
What goes into the operation

The capabilities that turn the inspection into evidence.

The same horizontal platform, with the features this industry actually uses. Everything inside the inspection, not in spreadsheets and scattered chats.

Photos with GPS, date and time recorded on the image, so a photo from another month does not pass at billing

Offline field work in the machine room and the elevator pit, syncing on reconnection without altering the original GPS or time

Acceptance signed in the field by the technician and the representative, turning the delivery into proof a deduction cannot knock down

Building and facade reports with a chain of custody per piece of evidence, defensible under expert scrutiny instead of a PDF assembled from memory

Move-in and move-out records for units and common area damage before it dries, with dated media side by side

API and webhooks so acceptance flows into billing, with bureau document checks on the individuals and companies who inspect

Where it applies

Concrete use cases in this industry.

01

Acceptance of outsourced facilities services to close the monthly billing against the client's deductions

02

Periodic building inspection and facade reports for the local mandatory inspection requirement

03

Move-in and move-out inspection of rented units to support withholding the security deposit

04

Remote inspection of common area damage to file the insurance claim before the original condition is lost

05

Presence records for the crew on site, with route and distance, for the subcontractor's payment

Regulatory context

Mandatory building inspection and the building's civil liability

Periodic building inspection is mandatory in many cities, by building risk class. When a facade tile falls, the question becomes who inspected, when and what they saw. Weak evidence knocks out the month's cash for the FM company, and knocks out the defense of whoever answers, civilly and criminally, for the building.

What changes in the operation

The inspection that holds up, side by side with today's.

Today
  • Before-and-after photos with no date or location
  • Recycled photos at the monthly billing
  • Building reports assembled in Word from memory
  • Common area damage that dries before the inspector
With uInspect
  • Photos with GPS, date and time recorded on the image
  • Dated, attributed proof per service
  • Building reports with a chain of custody per piece of evidence
  • Damage recorded live before it dries
Why it holds up

Evidence is born trustworthy at capture, and the buyer controls what it releases.

Every photo leaves capture with its provenance, GPS, date and time, and the inspection carries the questionnaire and the chain of custody of the media all the way to the report. With document bureau checks (individuals and companies), anti-fraud stops being a talking point: it is provenance plus a verified document. More than 100,000 inspections on record, and more than 15,000 per crop season, all to the same standard. The report stops being a loose sheet and becomes evidence that holds up when disputed, and the payer controls what it releases.

The limit, stated upfront

uInspect is the evidence layer of the service, not a work order system. It does not route crews, does not manage parts inventory and does not replace your CMMS or FSM. It plants its flag on adversarial evidence: against the client who deducts, the building report expert, the tenant over the deposit and the insurer on the claim.

Frequently asked questions

Questions from teams operating in facilities and building maintenance.

Does uInspect replace my CMMS or FSM?

No. It is the evidence layer of the service. It does not route crews or manage parts inventory, and it integrates via API and webhooks with the work order system you already use. What it delivers is the dated, located and signed evidence your work order does not keep: the proof the service was done.

How do I defend the billing when the client deducts?

Every service becomes dated, located and attributed proof, captured at the source with GPS, date and time recorded on the image. The photo recycled from previous months stops passing, and the deduction runs into an acceptance signed in the field that holds up. You close the billing with evidence in hand, not hoping the deduction does not come.

Does it work for the mandatory building report?

Yes. The facade and building inspection generates a report with a chain of custody per piece of evidence, with media dated and located per point on the geotagged sketch, instead of a PDF assembled from memory. Every crack and every damp spot is attributed to an author, a date and a location, defensible under expert scrutiny when the cladding falls.

Can photos come from the phone's gallery?

They can. When media comes from the gallery, its provenance is logged with the device data, and the evidence stays traceable. The strongest path is capture through the camera on site, with GPS, date and time recorded on the image itself, because that is what proves presence at the location. The gallery is allowed with a logged origin, never a loose photo with no trace.

How does it work in the machine room, the basement and the elevator pit, where there is no signal?

The app captures on site even offline and syncs on reconnection, without altering the original GPS or time. The record does not depend on a network where the network does not exist, and the route and distance to the site are logged as proof the crew was there.

How do I verify who did the inspection?

The provenance of the evidence comes from GPS, date, time and the logged origin of the media. The identity of whoever inspects and of the counterparty goes through bureau document checks on individuals and companies. It is provenance plus document verification, not anti-fraud by image analysis.

Does it work for move-in and move-out of rented units?

Yes. The move-in inspection records every room and item with photo and video, GPS, date and time, and the tenant signs in the field. At move-out, the same template is reopened and the comparison comes out condition against condition, with the media from both moments side by side. Withholding the deposit stops being one word against another when it reaches a consumer agency or a court.

And the common area damage that dries before the inspector arrives?

Remote inspection by video records the damage live, as it happens, before it dries or gets cleaned. The caretaker or the employee on site conducts the capture through a link, and the claim report goes out signed, with a chain of custody, ready to file with the insurer.

One standard

The same evidence, in any inspection mode.

This industry starts with the mode that makes the most sense, but the platform is one. Explore the three modes, or see the other industry solutions.

Put evidence at the center of your facilities and building maintenance operation.

Talk to the team and see uInspect running on your use case.